Company Profile
We were founded in 2008, we are a professional supplier in designing, manufacturing, selling and one-stop warehouse solutions, our product include shelving, storage racking and metal material. We have made a lot of performance in domestic market, we are the 1st in Alibaba T-mall platform, annual sales value almost 300 million. Our product already exported to USA, Europe, South Asia and Africa. Welcome to our factory anytime.
Frequently Asked Questions
QWhat are your trading terms?
1) Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C O/A also available.
2) Lead time: normally in 20-25 days after deposit received.
3) Sample policy: samples are always available for each model. Samples can be ready in 7-15 days once payment received.
4) Discounts: we offer good discounts for large quantities.
QHow can I arrange the delivery of my goods?
1) Sea freight: we will update sea freight details once we know your destination seaport.
2) Agent designated by client: please provide the contact details of your shipping agent and we will arrange to deliver the items.
QWhat services do you provide?
1) Your inquiry related to our products or price will be replied in 12 hours.
2) Well-trained and experienced staff to answer all your inquiries in fluent English.
3) OEM & ODM: we can help design your customized racking.
4) Highly experienced professional engineers to provide the best storage solutions.
QWhat is the purchase process?
Design drawing → Confirm drawing → Quotation → PI → Confirm PI → Arrange 30% deposit → Manufacture → QC inspect → Pay balance → Shipping.
QWhat are your core advantages?
1) Payment: We can offer O/A 40-60 days terms.
2) Lead time: Fast delivery options for rush orders.
3) Factory price: Competitive direct-from-factory pricing.
4) Warranty: Two-year warranty; broken parts will be replaced and sent to you.
QDo you have a Minimum Order Quantity (MOQ) limitation?
No, we do not have a strict MOQ, but larger quantities come with better pricing. We recommend the order quantity for regular products to fit at least one 20ft container (about 15 tons) for optimal shipping efficiency.
QHow are tooling fees charged for new molds?
For production requiring special tooling, we charge the cost before the first order for opening the new mold. The cost will be partially or fully refunded after reaching a certain order quantity.
Shibang Rack
