Frequently Asked Questions
Who are we?
We are based in China, selling to Domestic Market(88.00%), Western Europe(5.00%), Central America(3.00%), South America(2.00%), Eastern Asia(1.00%), and Africa(1.00%). There are total about 301-500 people in our office.
How can we guarantee product quality?
We guarantee quality by implementing a strict workflow: always providing a pre-production sample before mass production, and conducting a final inspection before shipment.
What storage solutions can you buy from us?
Our core product line includes Warehouse Storage Racks, Pallet Racks, Cantilever Racking, Supermarket Racks, and Household Shelves.
Why should you choose us over other suppliers?
We bring 25 years of professional design and development experience to the industry. With our creative concepts and engineering designs, we customize, scale, and build all shelving structures according to our clients' precise requirements.
What delivery and payment services do we support?
Accepted Delivery Terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery, DAF, DES.
Accepted Payment Currency: USD, CNY.
Accepted Payment Type: T/T, L/C, D/P, D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow.
Languages Spoken: English, Chinese.
Do you accept customized orders (OEM / ODM)?
Yes, both OEM and ODM orders are accepted. We can customize sizes, colors, layer structures, and loading capacities according to custom customer requirements.
Shibang Rack
