• Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A terms are also available.
• Lead time: Normally in 20-25 days after deposit received.
• Sample policy: Samples are always available for each model. Samples can be ready in 7-15 days once payment received.
• Shipping port: Main ports in China.
• Discounts: We offer favorable discounts for large quantities.

• Sea freight: We will update sea freight pricing once we know the sea port where your goods will be delivered.
• Agent designated by client: Please provide us with the contact details of your shipping agent, and we will arrange the delivery logistics with them.

• Your inquiry related to our products or pricing will be replied to within 12 hours.
• Well-trained and experienced staff to answer all your inquiries in fluent English.
• OEM & ODM services: we can help design your customized racking systems.
• We have highly experienced professional engineers to provide the best design solutions.

• Payment: We can support O/A terms for 40-60 days.
• Lead time: Fast delivery options are available for rush orders.
• Factory price: Competitive direct-from-factory pricing.
• Warranty: Two years warranty. Broken parts will be replaced and sent directly to you.

No strict MOQ is required, but larger order volumes yield better pricing. We recommend the order quantity for regular products fits at least one 20ft container (approx. 15 tons) to optimize shipping costs.

For custom production requirements, we charge tooling costs for opening new molds prior to the first order. This cost will be partially or fully refunded once order volumes reach specific thresholds.