1) Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A payment methods are also available.

2) Lead time: Normally within 20-25 days after the deposit is received.

3) Sample policy: Samples are always available for each model. Samples can be ready in 7-15 days once payment is received.

4) Discounts: We offer attractive discounts for large volume orders.

1) Sea Freight: We will provide updated shipping rates once you provide the destination sea port.

2) Client-Designated Agent: Please provide us with the contact details of your shipping agent, and we will coordinate the delivery arrangements.

1) Inquiries related to our products or pricing will be replied to within 12 hours.

2) Well-trained and experienced staff to handle all inquiries in fluent English.

3) Full OEM & ODM services to design customized racking systems to meet your specifications.

4) Highly experienced professional engineers available to provide optimal space layout solutions.

We follow a streamlined procedure to ensure quality and accuracy:

1) Flexible Payments: Open Account (O/A) terms available for 40-60 days.

2) Fast Delivery: Expedited production schedules for rush orders.

3) Factory Direct Pricing: Highly competitive factory pricing without intermediaries.

4) Warranty support: Two-year warranty with direct replacement parts shipped to you for any issues.

1) MOQ limits: No strict MOQ is enforced, but larger order quantities yield better unit prices. We recommend a regular order volume to fit at least one 20ft container (approx. 15 tons) for optimal shipping costs.

2) Tooling Fee: For custom requirements needing new molds, tooling costs are charged prior to the first order. This cost is partially or fully refunded once orders reach a designated quantity.