Frequently Asked Questions (FAQ)
Q1
Who are we?
We are a professional storage solution and racking manufacturer established in 2008. We serve domestic and global markets, including Southeast Asia and South Asia, with a dedicated team of about 101-200 people.
Q2
How can we guarantee quality?
We guarantee quality by always providing a pre-production sample before mass production and conducting a final inspection before all shipments.
Q3
What can you buy from us?
You can purchase high-quality rack storage shelves, warehouse storage racks, and custom racking solutions.
Q4
Why should you buy from us and not from other suppliers?
We are a professional, one-stop supplier specializing in the design, manufacturing, and sales of warehouse shelving and metal storage racking systems, offering proven reliability and industry-leading performance.
Q5
What services can we provide?
Accepted Delivery Terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery, DAF, DES;
Accepted Payment Currencies: USD, CNY;
Accepted Payment Types: T/T, L/C, D/P, D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow;
Languages Spoken: English, Chinese.
Q6
Can the sizing and layout be customized?
Yes, we specialize in OEM & ODM services. The heavy duty racking systems can be fully customized in sizing, load capacities, layer counts, and colors to suit your specific warehouse dimensions and operational requirements.
Shibang Rack
