1) Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A are also available.

2) Lead time: Normally in 20-25 days after deposit received.

3) Sample policy: Samples are always available for each model. Samples can be ready in 7-15 days once payment is received.

4) Shipping port: Shanghai / Nanchang China.

5) Discounts: We offer attractive discounts for large volume orders.

1) Sea freight: We will update shipping rates once we know the destination seaport.

2) Agent designated by client: Please provide us with the contact details of your shipping agent, and we will coordinate the delivery logistics.

1) All inquiries will be replied to within 12 hours.

2) Well-trained and experienced staff to assist with your requests in fluent English.

3) OEM & ODM customization services to help design your specific racking solutions.

4) Experienced professional engineers to deliver optimal storage solutions.

Design Drawing → Confirm Drawing → Quotation → Proforma Invoice (PI) → Confirm PI → Arrange 30% Deposit → Production → Quality Control Inspection → Pay Balance → Shipping

1) Payment flexibility: We can offer O/A 40-60 days terms.

2) Fast lead time: Rush orders can be processed with expedited delivery.

3) Competitive pricing: Factory direct sales ensure highly competitive rates.

4) Warranty support: Two years warranty. Replacement parts will be provided and shipped to you in case of any issues.

MOQ: We do not set strict minimum order quantity limitations, but larger volumes yield better pricing. We recommend ordering at least one 20ft container (approx. 15 tons) for regular products to optimize shipping efficiency.

Tooling Fees: For custom production requiring new molds, the tooling fee is charged upfront before the first order. This cost is partially or fully refunded once order quantities reach target thresholds.